Hear what some of our customers have to say about us!
These are our most recent testimonials.
- 4.6Based on 60 reviewsSee All ReviewsDuncan Liu12:58 24 May 20Was referred by Paul Daniels.Staff were responsive and gave updates every time I called (long tricky repair).Also gave me mentos 👍 👍 👍NT10:01 19 May 20Very happy customer A+++ A One mobiles are life savers! They fixed my baby monitor for me which now works perfectly and did it within just a few days. Their postage service is very convenient as I’m from Melbourne. Excellent customer service and excellent quality work done from only the best. Highly recommend. Thank you A One MobilesWayne Dixon14:00 31 Mar 20What amazing service. What an amazing website where you can track your repairs online in real time. Bill was very prompt in all replies And updates. Can’t wait for the online tutorials. Recommend Bill and A one mobiles to anyone from locals to mail in services.Anthoney Jr07:30 13 Feb 20Very impressed with my experience here at A One Mobiles & Repairs. The store presentation was excellent, service from the young girl was friendly and helpful as well as the tech who came and spoke to me about my repair afterwords. Price was what most other stores were offering but i choose these guys because of the professionalism and i'm glad I did. Ill be back for future repairs and ill be recommending them to family/friends. Thanks again guys!!Matt H10:16 06 Feb 20These guys are probably the best bet to sort your phone issues in Geelong. They sorted a charging port for me when noone in Melbourne could. I'd say they're mostly honest too....Just their prices have gone up a lot...$120 to change a charging port or battery is pretty extorniate, for what's like 20mins of their time for a $12 part. One girl working there also gave me a quote to replace a phone battery, but then wouldn't do it when I came back after driving an hour to get there. If you can't do something, why can't you say so the first time?Finally, they ask for access into your phone when changing batteries or anything else. This is pretty suspect, I've never had that from another phone shop. Keep your phone locked and don't do this to protect your personal info and data, as your life is on your phone.John Andrew Balandra00:31 25 Jan 20Very happy with the outcome of the repair. I am a mail-in client from Sydney. I had the dreaded audio chip issue on my beloved IP7+. Bill resurrected it in its former glory. They replaced the chip and installed 4 jumpers for pre-caution. I had similar repairs done before on another device but when returned, it has dust specks in the underside of the screen. Not with this one - everything is tight and clean! That is what you get when you have the right people and the right equipment doing the job. Service was pretty quick too - they got my phone Friday and it was back on my hands by Wednesday. The parcel package was also second to none. The phone was wrapped in a bubble wrap pouch then wrapped in a meter of bubble wrap sheet. Then in a box with styrofoam pellet cushions. The box itself was taped pretty well - I had to use a box cutter to open it.😎 overall, very very impressed. Do not hesitate to deal with this business, the service and quality is top-notch!George C05:33 11 Dec 19I am very happy to have found Bill at A One Mobiles & Repairs. The work he did to resurrect my drone was outstanding. Obviously a highly skilled and professional technician. Highly recommend to anyone looking for repairs done right. Thanks Bill!Marie Faint00:19 05 Nov 19Awesome experience. Mailed my daughters phone in to be fixed. Very quick service and sent back to me very fast. Highly recommended, Thanks guys!!Kerry Vaughan09:28 08 Oct 19I sent my ipad to A OneMobiles for repair and was very happy with their prompt professional service. I would happily recommend their mail in repair service.HZ12:51 12 Sep 19A One Mobiles & Repairs were great. I mailed in my phone to them for repair and they were great in terms of their communications and invoicing and made everything a lot easier than I thought it would be. They express shipped my phone back to me (with a tracking number) in two days after repair and included some sweets in the package, which was definitely a nice surprise haha! Really impressed with their professionalism and processes - would highly recommend them 🙂ツSSIP Jordan04:16 04 Jun 19A+ service! My phone was damaged on vacation and Aonemoblies were brilliant. My phone came back with all my precious photos. Thanks you sooooo much😊Aaron Moffatt23:48 05 May 19Very helpful and professional!The best place to go if you want data recovered from your phone!K Sacks08:34 02 Apr 19A One mobiles & Repairs were absolutely brilliant! Their professionalism, fabulous communication and expertise are to be commended. They managed to save all the data off my son's phone despite the phone being deemed irreparable (it was dropped in the bath!). I would highly recommend their highly skilled services. Their customer service is first class. Thank you A One mobiles & Repairs.Iain Curry02:02 26 Feb 19Saved a broken iPhone after Apple gave up on it. The team intricately repaired it, rescued all my images and videos, and provided excellent, fast and good value service from start to finish. Can't recommend highly enough. Very satisfied customer.Obahan Aygun05:19 13 Feb 19I really admire the work Bill does, he is very professional, excellent technical knowledge and experience. Hands down one of the best technicians I have know and kudos to a one mobiles.Jan Hibble06:05 12 Feb 19Have an Oppo phone which required a new battery. Other Geelong repairers couldn't or didn't want to source a new one. Bill got me one within a day. Dropped it in at lunch time could have had it back that night. Got it next day and Bill explained that there didn't appear to be too much difference in old and new one. Said if I wasn't happy after recharging it 3 times to come back and he would investigate it. Liked that by putting in my repair number on his website, I was able to find out when repair was ready. I wouldn't bother going anywhere else. Great servicejoshua masters07:53 18 Jan 19Highly recommend these guys for microsoldering repairs the mix of friendly, and quick service (there estimated turnaround time has been dead on) and always being updated on the progress of the repair, has made the process of sending multiple devices to them a seamless experience.keep up the good work guys 🙂Zoran Roso04:55 23 Aug 18Thank you for fixing my mobile ASAP and friendly service. Highly recommend.Dale Cadman00:49 27 Jun 18These guys have been in the same spot since I moved to geelong over 15 years ago, incredibly trust worthy and friendly.Helena Marco11:00 09 Jun 18Amazing service. Happy with my repair, cost and the time frame it was completed in. No other store was able to help me and defiantly did not show the great service that all the staff i dealt with at A One Mobiles & Repairs did. Also picked up a great case and a tempered glass screen protector which was fitted at no extra cost! Thanks so much for saving my life!Steve Kranjc04:58 08 Jun 18I initially went to A One to get a good quality plastic screen protector on my new S9+. I was told that they had no plastic protectors available, but had a good quality tempered glass protector which they have had no complaints about. I immediately had issues with lack of touch sensitivity and found out that this was a common problem. When I returned the gentleman agreed that this was the case and offered to replace the protector with a good plastic one that they now had in stock with no price difference. I accepted this and thought that at least I had what I was initially after,but after 2 days the edges started to lift. When I returned again I was told by the lady there that it was normal to lift on screens with rounded edges. I was not offered a refund, only another replacement at "a discounted price ". I have since returned and am now very happy with the resolution provided to me.chris Kunovic10:57 27 Apr 18You can trust in A One Mobiles & Repairs to get the job done right and done quickly. The service was friendly and professional with a reasonable price. Good range of cases to. Highly recommended for both repairs and phone cases!Wendy Gibbons10:13 19 Apr 18I have had reason to use this business several times over the last month or so. I have found Bill, and everyone else I have dealt with at A One, to be professional, knowledgeable, efficient and courteous. The team has gone above and beyond my expectations in terms of providing a satisfactory outcome, and has made a number of really helpful suggestions, unprompted. I believe that the service offered is excellent value for money and I have been provided much time and information without charge. I have also never felt patronised, despite being largely IT illiterate, and everyone is very patient. I would thoroughly recommend this business.
- 4.8Based on 37 reviewspowered by FacebookShaun OBrien2020-07-23T04:10:46+0000Battery replaced in iPhone 6 due to CPU speed issues. Great service and price. I was shown diagnostic testing prior to... and after the repair which I really appreciated. The repair greatly improved the speed problem. I would highly recommend this company to a friend or family member.read moreCraig Stevenson 'stevo'2020-02-12T08:16:58+0000Much Appreciated for Replacing my Samsung S10 5g UV Screen Protector. No Problems at All & Would Reccomend. Thank YouGus S Miles2019-08-21T02:29:29+0000Bill is fantastic at what he does and a great guy as well. One of the few people in Aus I trust with my board repair... jobs!read moreMark Revink2019-04-08T08:59:48+0000Sent my phone in from Adelaide for iPhone 7 audio IC problem. Fixed and returned super fast. Excellent customer... service. Highly recommend, thanks A One Mobile repairs!!!read moreGodfrey Katongole2018-11-20T08:34:15+0000Honest , High respect , reliable and very professional.Samantha Lythgo2018-07-17T02:38:37+0000Do not ever ever buy from these guys!!! Total rip off!!! I bought a pair of after market headphones for IPHONE paid 25... dollars looked across the road at the 2 dollar shop.. the exact same pair 5 dollars.. phoned them and asked for my money back, and they said no ( and I literally bought them 3 minutes prior! Very very bad customer service and obviously way way over priced! STAY WAY!read more